Privacy policy

Who we are

Sweetwater Mechanical is a commercial plumbing and HVAC contractor serving North Carolina’s Piedmont Triad and Triangle. This policy covers sweetwatermechanical.com and the forms on it.

What we collect

• Bid, service and document requests (Contact and Client Resources pages): the type of request, your name, company, phone number, email address, the project or property (a project name, job address or county) and any details you write in.
• Job applications (Careers page): your name, phone number, email address, the role you’re interested in, what you tell us about your experience, and a resume if you attach one.
• Visit information: we count page views with Vercel Web Analytics, which does not use cookies and reports visits in aggregate. When you send a bid request, the form also sends the page you sent it from and, if present, the website that referred you and any campaign tags in the link you followed.

How we use it

We use your details to review and respond to your request or application: to prepare an estimate, schedule work, send the documents you asked for, and call, email or text you about it.

Text messages

If you give us your phone number, we may call or text you about your request or application. Message and data rates may apply. Reply STOP to any text from us to stop receiving texts.

Sharing

We do not sell or rent your personal information. We share it only with service providers that host this website and store, route and deliver requests for us, and when the law requires it.

Keeping and correcting your information

We keep request and application details as long as we need them to respond, complete the work and keep business records. To ask what we hold about you, correct it or delete it, contact us using the details below.

Changes

If this policy changes, we’ll post the new version on this page with a new effective date.

Contact us

Email office@sweetwatermechanical.com or call (336) 703-1599.